The Association supports education and networking opportunities at all levels of government’s consumer protection agencies, ensuring a fair and equitable marketplace, promoting consumer awareness and business/consumer responsibility in an evolving economy throughout North America.
The goals of the Association are to:
Provide members with the opportunity to network, train, educate, and exchange information on marketplace policy and enforcement issues.
Monitor on the latest public policy and legislative developments as it relates to consumer protection issues.
Promote inter-agency communications thereby increasing the efficiency and effectiveness of member agencies and cross jurisdictional investigations and awareness of consumer protection laws.
Work with private sector businesses and organizations furthering the goals of the association and its members.
Educate and promote the awareness of the latest emerging "Deceptive Trade Practice" schemes.
As the North American Consumer Protection Investigators (NACPI) enters its 44th year, it has evolved into a highly recognized international association in consumer affairs. At our annual conferences, we provide educational training on techniques for investigating, managing, and litigating consumer fraud cases. We continue to provide informative seminars on important consumer fraud topics, consumer education programs, and learn about new consumer legislation. A favorite for our members are the members-only roundtable sessions where members share and seek information concerning current investigations.
NACPI is represented by consumer protection agencies (local, state, and federal) from all over the United States and Canada. The training and networking experience is truly invaluable. If you are not yet a member, please see our membership page for information on joining. Scholarships may be available for new members!
Our 43rd Annual Conference in Portland,Oregon was unfortunately cancelled due to Covid-19. We are diligently working on an agenda full of informative training and great networking opportunities for our next conference.
We hope to see you in 2021!
Our Facebook page has information on the latest scams, recalls and Consumer Protection tips.
Consumer Protection Investigators
4 Moore Road
Cape May Court House, NJ 08210
Special Thanks LeAnn Lopez for her work in the past as Treasurer for NACPI. She is leaving her NACPI position as of June 15, 2021. We wish her the best in her new role.
Many agencies have an outreach units to provide educational programs for organizations and senior groups. Please contact your state of local agency.
If you have a link in regard to a consumer protection story from TV, Magazine or Newspaper please share. Email firstname.lastname@example.org
Special thanks to our Consumer Protection sponsors listed below