The Association supports education and networking opportunities at all levels of government’s consumer protection agencies, ensuring a fair and equitable marketplace, promoting consumer awareness and business/consumer responsibility in an evolving economy throughout North America.
The goals of the Association are to:
Provide members with the opportunity to network, train, educate, and exchange information on marketplace policy and enforcement issues.
Monitor on the latest public policy and legislative developments as it relates to consumer protection issues.
Promote inter-agency communications thereby increasing the efficiency and effectiveness of member agencies and cross jurisdictional investigations and awareness of consumer protection laws.
Work with private sector businesses and organizations furthering the goals of the association and its members.
Educate and promote the awareness of the latest emerging "Deceptive Trade Practice" schemes.
As the North American Consumer Protection Investigators (NACPI) enters its 46th year, it has evolved into a highly recognized international association in consumer affairs. At our annual conferences, we provide educational training on techniques for investigating, managing, and litigating consumer fraud cases. We continue to provide informative seminars on important consumer fraud topics, consumer education programs, and learn about new consumer legislation. A favorite for our members are the members-only roundtable sessions where members share and seek information concerning current investigations.
NACPI is represented by consumer protection agencies (local, state, and federal) from all over the United States and Canada. The training and networking experience is truly invaluable. If you are not yet a member, please see our membership page for information on joining. Scholarships may be available for new members!
Our 44th Annual Conference will be held in Virginia Beach, Virginia.
We are currently working on the agenda and speakers for the conference, which will be full of informative training and great networking opportunities. We hope to see you in September 17-20, 2023! Become a member.
Our Facebook page has information on the latest scams, recalls and Consumer Protection tips.
Consumer Protection Investigators
4 Moore Road
Cape May Court House, NJ 08210
NHTSA - National Highway Traffic Safety Administration
CPSC - Consumer Product Safety Commission 800-638-2772
FDA Food & Drugs Administration
Special Thanks to FTC for providing information.
Many agencies have an outreach units to provide educational programs for organizations and senior groups. Please contact your state or local agency.
If you have a link in regard to a consumer protection story from TV, Magazine or Newspaper please share. Email email@example.com
Special thanks to our Consumer Protection sponsors listed above. If you are interested in a sponsorship, contact firstname.lastname@example.org Sasha Velez for more information.