NACPI's Resources

Consumer Protection Resources

Government Agencies

1. Federal Trade Commission (FTC)

• Role: Enforces federal consumer protection laws.

• Resources: Provides information on scams, fraud, and identity theft.

• Website: www.ftc.gov

2. Consumer Financial Protection Bureau (CFPB)

• Role: Protects consumers in the financial sector.

• Resources: Offers tools and information for managing credit, loans, and other financial products; enforces consumer finance laws.

• Website: www.consumerfinance.gov

3. Consumer Product Safety Commission (CPSC)

• Role: Promotes product safety and prevents injuries from consumer products.

• Resources: Provides safety alerts, recalls, and reports.

• Website: www.cpsc.gov

1. Better Business Bureau (BBB)

• Role: Helps consumers find trustworthy businesses and resolve complaints.

• Resources: Business ratings, reviews, and complaint resolution.

• Website: www.bbb.org

Research a company or report a scam:  FTC or BBB

Get financial advice or file a financial complaint:  CFPB

Locate a consumer attorney:  NACA